Barb Grothe & Associates
Independent IT Consulting
The Power
of Good Advice
Business technology should make work life simpler and easier.
And make your whole organization more efficient, secure and successful.
We'll help you make it happen.
SERVICES
Taking Your Technology
to the Next Level
Information Technology (IT) Infrastructure
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Design, implementation, and project management for Voice & Data Network procurement
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Project Management Expertise
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Current Technology Review with recommendations for changes and upgrades
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Review of Maintenance Contracts, Carrier Contracts and Negotiations
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Technology Audit and review of Carrier Invoices
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Review of Maintenance providers
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Strategic Planning
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Technology Inventory of systems, lines, and mobile
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Helping you find the right Collaboration Tools
Audit & Expense Management
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Audit your Communications and Voice/Data/Mobile bills to uncover hidden fees, overcharges, extra lines, and incorrect services
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Identify services you need, and eliminate costly and outdated auto-renewal agreements
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Manage ongoing expenses to generate significant savings for your business
Microsoft Teams
Migration
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Project Managing the installation of Microsoft Teams and removal of traditional phone systems
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Assistance with the porting process away from traditional carrier to Microsoft
911 Kari’s Law Compliance
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Keep informed and in compliance with the new laws
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It is now mandatory for US Companies to comply with both Kari’s Law and RAY BAUM’s Act, which entail direct dialing, notification, and dispatchable location requirements.
We’re Good with Numbers
30+
Years of Experience
98
Industry Experts
800+
Clients Served
1
Devoted Team
ABOUT
Meet Barb Grothe & her team of experts
Barb Grothe (pronounced GROW-thee) is an independent communications technology consultant serving businesses and organizations nationwide for over 35 years. Barb's passion is helping clients like you maximize your return on communications investment while always staying ahead of the curve.
To accomplish this, Barb applies her own knowledge and taps her extensive network of industry experts for specific tasks and challenges. You save money while gaining access to the expertise you need.
As an active Certified Telecom Professional (CTP), Barb helps develop and implement modern, cost-effective communication solutions that meet her clients' business goals and objectives.
She was recognized as Telecom Professional of the Year by the State of Indiana, and named Distinguished Fellow of the Year by the Center for Information and Communications Sciences (CICS) at Ball State University.
Barb is also widely published, having co-authored the Handbook for Telecommunications Management, and writing articles appearing in Network World, Investor Business Daily, Entrepreneurial Woman, Computer Consultant and the Indianapolis Business Journal.
As a teacher and public speaker, she taught the course “Essential Skills and Knowledge for the Contact Center Manager” for the Incoming Calls Management Institute (ICMI), and has spoken at many industry events including Enterprise Connect (EC),
International Telecom Professional Exchange (ITPX ),
Building Industry & Consulting Services International (BICSI), the Society of Telecom Consultants (STC), and the World Conference on Incoming Call Center Management (ICCM).
NOTABLE PROJECTS & SUCCESSES
Project Managed the implementation of moving more than 4,000 users away from Cisco and Avaya PBX’s over to Microsoft Teams. Conducted an audit of voice and data monthly carrier billings saving over $600,000 per year.
Directed the installation of a 100Mg SIP Trunk to convert 700 remote retail offices with MPLS circuits back to HDQ. Ported the main numbers over to SIP and removed the POTS lines for an annual savings of $2.2 million per year.
Performed communications audit and expense management for a large manufacturer with a global communications system covering over 140 countries, serviced by 45 telephone carriers.
Performed a Voice and Data optimization for a large Steel Company in Chicago, savings upwards of $750,000 per year.
Planned and organized the implementation of Interactive Intelligence, Inc. CIC 4.0, SIP Proxy, VoIP gateways, and Session Border Controllers. The CIC had to interface with Microsoft, Nortel CS1000, and Active Directory through the E-SBC Audio Codes.
Directed the installation of Interactive Intelligence, Inc. CIC 3.0 for a large governmental agency. Interviewed the users and supervisors of several departments to determine needs and roles. Wrote up the call flow diagrams in Visio by Department, including creation of several types of stations and assigned permissions to those stations. Functioned as liaison between client and Interactive Intelligence, Inc. partner.
TESTIMONIALS
CONTACT
Let’s talk about your technology
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